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The Longhairs Support and Shipping Policy

<span style="font-size: 16px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We use ingredients that are beneficial to your hair and scalp while delivering extremely high performance. Please take a few moments to understand&#xA0;<a href="https://blog.thelonghairs.us/shampoo-conditioner-review-for-men/" style="text-decoration:none;"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">how we developed these formulas,</a><span style="font-size: 16px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;and find a list of ingredients on each&#xA0;<a href="https://thelonghairs.us/collections/hair-care" style="text-decoration:none;"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">hair care</a><span style="font-size: 16px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;product page.

We use ingredients that are beneficial to your hair and scalp while delivering extremely high performance. Please take a few moments to understand how we developed these formulas, and find a list of ingredients on each hair care product page.

Shampoo and conditioner ingredients

Products Questions

Do you ship internationally?

What carrier do you use?

My order shows “delivered,” but I don’t have it!

Fulfillment timeframe

Delivery timeframe

What is Shipping Protection?

Shipping

Damaged products

Hair ties lifespan

How do you tie your hair with these?

Does your hair serum work like a hair balm?

Your products are too pricey!

What's the difference between your brushes?

Hair and product questions

What’s The Longhairs?

I want to swap a few items. Can it be done?

Code/Coupon doesn't work!

How do I get referral cards?

Can I join your team?

I want to donate my hair

General Q&A

What forms of payment do you accept?

I don’t want my credit card info to be saved anywhere online

How often do I get charged for subscriptions?

How long do refunds take effect?

My card was charged but I don't see my order

Billing

What should I do if my card is charged but my order does not appear on the site?

How can I check when my order will ship, especially if it's taking longer than usual?

Can I cancel my auto-ship order if I still have plenty of product left?

Shampoo and conditioner ingredientsUpdated 2 years ago