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What should I do if my card is charged but my order does not appear on the site?
If you've been charged for an order but it isn't showing up in your account, it's possible you may have omitted your email address during the purchase process. To assist you, please provide us with your full name and shipping address so we can invest
How can I check when my order will ship, especially if it's taking longer than usual?
If your order shipment is delayed, it is likely due to a high volume of orders or particular events that have impacted our fulfillment schedule. We work diligently to process orders in the order they are received. Once your order is fulfilled, we wil
Can I cancel my auto-ship order if I still have plenty of product left?
If you need to cancel an auto-ship order because you still have enough product left, you can request a cancellation or we can adjust the delivery frequency to better meet your needs. Options such as a 4-month or 6-month interval might suit you better
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